Sales consultation
As a supplier of complete Digital Image Management Systems Imagic have long-established skills in the following areas:
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Analogue and Digital Cameras |
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Light microscopy |
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Electron microscopy |
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Image Management Applications |
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Image Analysis |
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PC based image acquisition stations |
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Networks, servers and database systems |
Our sales specialists are happy to visit you at your work place to give advice on the most suitable choice and combination of image source, microscope, adapter, PC station and configuration of a system solution covering your specific needs.
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Support / Training
Imagic has a highly qualified support team at its disposal for installations and one-to-one or group training, directly at your work place or at the Imagic office in Switzerland, and is able to provide immediate hotline help for technical emergencies.
Extension of Service in Field Support
Internet based remote support with security certificate of Fraunhofer SIT
In early 2005 Imagic introduced Internet based remote support, extending the well established on-site support provided by our support team. The service is based on netviewer (www.netviewer.de), a product being successfully used by companies like BMW. The secure remote access allows instant help directly at your workstation. Avoiding travel, reaction times for hotline support actions are shorter and costs are cut down to productive work. Please ask your local support engineer for further details.
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